Refund policy

At PocketFan, your satisfaction comes first. If you’re not completely satisfied with your purchase, we offer a free return and refund within 30 days of delivery.

Return Eligibility

To qualify for a return:

  • Items must be unused and in original condition

  • Original packaging must be included

  • Proof of purchase is required

How to Request a Return

  1. Contact us at hevergknore22fe7g@hotmail.com

  2. Provide your order number and reason for return

  3. Our support team will guide you through the return process

Refund Processing

Once the returned item is received and inspected:

  • Approved refunds will be issued to the original payment method

  • Refunds may take 5–10 business days, depending on your bank

Certain items may be non-returnable for hygiene or safety reasons. Any such exceptions will be clearly stated on the product page.