Contact information

We’re always here to help. If you have questions about our products, need assistance with an order, or require after-sales support, the PocketFan support team is ready to assist you.

Contact Information

Business Name: PocketFan
Store Address:
24 Shaw Street
Toronto, ON, M6J 3W1
Canada

Phone: (647) 988-0092
Email: hevergknore22fe7g@hotmail.com

Customer Support Hours

Monday – Friday: 9:00 AM – 6:00 PM (EST)

We aim to respond to all inquiries within 24–48 business hours. Please include your order number for faster assistance.

 

About Us

Welcome to PocketFan — small in size, powerful in comfort.

PocketFan was created with one simple goal: to make everyday cooling easy, portable, and accessible wherever life takes you. In a world that’s constantly moving, we understand the need for personal comfort—whether you’re commuting, traveling, working outdoors, attending events, or simply relaxing at home.

Our products are designed to be compact, efficient, and user-friendly, offering reliable airflow without unnecessary complexity. We focus on practical design, durability, and convenience, ensuring that each PocketFan product fits seamlessly into modern, on-the-go lifestyles.

Our Mission

Our mission is to deliver smart, portable cooling solutions that improve daily comfort, while providing a transparent, trustworthy, and customer-focused shopping experience worldwide.

We are committed to:

  • Clear product information and honest expectations

  • Simple, user-friendly designs that work anywhere

  • Fair, customer-first policies

  • Free worldwide shipping with dependable delivery

At PocketFan, comfort should never be complicated. We’re here to help you stay cool—anytime, anywhere.